Mr Ng Chee Meng 黄志明
Secretary-General,
National Trades Union Congress (NTUC)
Starting a new career begins with asking yourself these 3 questions
If you find yourself toying with the idea of making a career switch, you are not alone. According to Business Insider, 2 in 5 Singapore workers plan to leave their jobs in 2019.
To corroborate this finding, Randstad (a Human Resource solutions agency) revealed in an Employer Brand Research Study Report on 19 June that “39 per cent of Singaporeans intend to leave their current companies this year.”
This is quite a significant figure given that the looming economy and job prospects do not look too rosy. To get a clearer picture, Randstad provided a statistical breakdown of why employees would want to seek greener pastures elsewhere:
Whether or not your reason(s) for leaving falls into any of the above categories, taking the plunge to make a career transition requires deep reflections, courage and guidance along the way. The journey can be rather daunting especially for those who are trying to make a drastic career switch, for example, from being a teacher to a mobile app developer.
On top of that, unlike recent graduates who most likely had pursued careers related to their studies, mature workers (40 years and above) are sometimes subjected to negative stereotypes such as being resistant to adapt or reluctant to take orders from younger colleagues.
According to the Managing Director of Hays Singapore, Lynne Roeder, “Employers may harbour the perception that older workers may be slower to pick up new skills and are less productive than younger workers.”
While some of us may aspire for better job opportunities voluntarily, others may face roadblocks in their career and change is inevitable, especially for those working in sunset industries. Workers can be retrenched as businesses cut costs or fail, displacement can also arise from tech advancements (replaced by Artificial Intelligence or Robots) or economic restructuring.
Whatever the impetus it is for a career switch, here are some questions to ask yourself to ease your transition journey:
If you knew exactly what you wanted to make a career change, the pathway to a new profession is much clearer. However, some of us may not know what it entails to make that change.
To guide you through the uncertainty, a career guidance workshop can help to steer you in the right direction before embarking on a career switch or job hunt.
Such workshops usually bring participants through a profiling tool, which will help them uncover their values, interests, personality and skills.
To make sense of their profiling test results, participants can consult with the workshop facilitator in order to translate the results into realistic career and upskilling goals.
An example of a career guidance workshop is the Career Navigator, organised by e2i (Employment and Employability Institute), which was crafted to provide participants with a sense of direction.
Ms Brenda Tung, an Employability Trainer with e2i, explains that “many of those who attended the Career Navigator workshop often feel lost and need a helping hand to make their career change, while other participants just want to be sure that they are on the right track to make that desired transition.”
One of the Career Navigator participants is Kayne Kwa, 40, a degree holder who took the plunge by engaging the help of e2i after months of futile search for a full-time job last year.
“I sent a number of resumes and used many job search portals without any success. This had affected my confidence and I questioned if I had any relevant and employable skills or experience at all.”
The turning point came when Kayne attended Career Navigator in February 2019. The workshop leverages on the RIASEC profiling test that is accessed through the MySkillsFuture portal account. After getting their test results, workshop participants are encouraged to set their career goals.
Initially, Kayne did not have much expectations other than to understand how he could use the MySkillsFuture portal to better chart his career direction.
“To my pleasant surprise, I gained so many valuable insights that day,” he said.
Career Navigator participants also benefit from consultations with the trainer at hand. With the help of Andre Cheong, an e2i Associate Employability Trainer, Kayne did a psychometric test which can be found in the MySkillsFuture portal.
“Using the assessment tools available, Andre facilitated an engaging session and enabled me to discover my strengths and interests,” Kayne recalled.
The results of the psychometric test helped Kayne gain more insight into his career values and interests. He also took the opportunity to reflect on his professional goals to take better ownership of how he wants to chart his career path.
Not only meant for those who are looking for a career change, the psychometric test can also be done by fresh graduates who want to discover their career goals, values and interests which can further direct them on the right career track.
Research is always a good starting point when considering a move into a new industry. You can easily begin by talking to your friends and family who work in different fields, visiting career fairs and finding out as much as you can about various industries online.
It is also advisable to be up to date about current hiring trends. Earlier this year, Kelly Services highlighted that the industries that will see the strongest growth in 2019 are:
Once you have decided what your desired job is, the next step is to find out the skills required to get your foot in the door.
After you have identified the industry which you would like to join, make a list of the relevant skills you need to get that job. Next, lay the groundwork by seeking courses which will help you to fill the skills gaps, expand your network or opt for an internship to familiarise yourself with the industry.
If the process sounds a bit tedious for you, why not rely on the Skills Framework? Co-created by employers, industry associations, education institutions, unions and the government for Singapore’s workforce, it is an integral component of the Industry Transformation Maps (ITMs).
ITMs provide key information on sector, career pathways, job roles, as well as existing and emerging skills required for these roles. In addition, there is also a list of training programmes for skills upgrading and mastery.
In addition, the Skills Framework helps to facilitate skills recognition and support the design of training programmes for career development. It is suitable for those who need to make informed decisions on education and training, career development and skills upgrading.
As much as it is important to arm yourself with new skills to make a career switch, employers also place value on soft or social-emotional skills such as communication, leadership, critical thinking, problem-solving, management and creativity. Even if you have made a career transition, these skills are portable and critical to thriving in a workplace.
As Harvard University’s Professor David Deming puts it, “If you really want to ensure relevance in the future, social skills are a much stronger predictor of future employment and wage growth than cognitive skills. Social emotional skills combined with technical competencies make for an upwardly mobile workforce.”
Making a career transition takes time, effort and careful planning. From making a drastic decision to switch careers which requires soul-searching, to equipping oneself with the necessary skills in order to venture into a new sector, the entire process can be an uphill task (especially for those who have family commitments or who have to juggle both work and studies).
Ask yourself these questions and seek help from career guidance professionals and workshops like Career Navigator that can guide you towards better awareness in achieving your career goals.
By Zann Huizhen Huang
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Secretary-General,
National Trades Union Congress (NTUC)
Mr Ng Chee Meng was elected as the Secretary-General of NTUC on 22 May 2018. He was first appointed as the NTUC Deputy Secretary-General on 23 April 2018.
As the Secretary-General of NTUC, Mr Ng advocates and pushes for initiatives that will lead to better wages, welfare and work prospects for workers. He championed the formation of Company Training Committees, whereby unions and management work hand in hand to identify disrupted jobs and new roles, as well as curate training for workers to keep up with industry transformation. Protecting workers’ livelihoods is close to his heart. To help displaced workers get a new job faster, he drove the setting up of the NTUC Job Security Council to provide pre-emptive assistance for at-risk workers by
training them when required and matching them from releasing companies to receiving companies. To provide greater protection for our local professionals, managers and executives (PMEs) and strengthen their collective voice, he also led the formation of the PME Taskforce, co-chair with the President of Singapore National Employers Federation.
Mr Ng was formerly the Minister in Prime Minister’s Office from 1 May 2018 to 31 July 2020. Prior to this, he was the Minister for Education (Schools) and Second Minister for Transport. As the Minister for Education (Schools), he strengthened efforts to develop well-rounded individuals anchored on strong values, with a focus on applied learning to prepare our students for the future. When Mr Ng was with the Ministry of Transport, he pushed for transformation of the aviation sector and led efforts to help both the taxi and private hire car industries cope with technological disruptions.
Prior to his Cabinet appointment, Mr Ng served as the Singapore’s Chief of Defence Force (CDF). During his tenure as CDF, he ensured that the Singapore Armed Forces (SAF) maintained its high level of operational effectiveness in safeguarding the nation’s security. Mr Ng joined the SAF in December 1986 and held various key command and staff appointments during his 29 years of service, including Commander of Changi Air Base, Director of Joint Operations and Chief of Air Force.
He also held several directorship appointments in public and private organisations, including the Boards of Singapore Technologies Engineering, Defence Science and Technology Agency, and Jurong Town Corporation.
Graduated with a Bachelor of Science in Electrical Engineering in 1991, Mr Ng obtained a Master of Arts (International Relations) from the Fletcher School of Law and Diplomacy at Tufts University, USA in 2003.
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Deputy Secretary-General,
National Trades Union Congress (NTUC)
Group Director,
NTUC Training & Transformation
Executive Secretary,
United Workers of Electronics & Electrical Industries
Mr Chee Hong Tat is the Deputy Secretary-General of NTUC since 15 May 2021.
As Group Director of NTUC Training & Transformation, Mr Chee Hong Tat drives workers’ training in tandem with companies’ transformation, via the formation of Company Training Committees and the adoption of the Operation & Technology Roadmap process.
Mr Chee Hong Tat also champions for the interests of lower-wage workers. In particular, working closely with tripartite partners to drive efforts to expand the Progressive Wage Model to more workers, providing a clear career progression pathway for lower-wage workers to earn better wages accompanied with skills upgrading and productivity improvements.
Mr Chee Hong Tat is the Chairman of the NTUC Education and Training Fund (NETF) Board of Trustees. He is a member of both the NTUC Training Council and the NTUC Industrial Relations Council. He holds the position of Executive Secretary of the United Workers of Electronics & Electrical Industries. He is also both a Cadre Member and Union Advisor of the Healthcare Services Employees’ Union and Union of Power and Gas Employees.
Mr Chee Hong Tat is concurrently appointed as Senior Minister of State at the Ministry of Transport. He is also a Member of Parliament for the Bishan-Toa Payoh Group Representation Constituency.
He graduated from the University of California at Berkeley in 1996 with a Bachelor of Science (Highest Honours) in Electrical Engineering and Computer Science and a Bachelor of Arts (Highest Honours) in Economics. He obtained his Masters of Business Administration from Adelaide University in 2006.
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Deputy Exec Dir,
Singapore National Employers Federation (SNEF)
Mr Stephen Yee is the Deputy Executive Director, Corporate Learning Centre and Workforce Transformation. Stephen has developed the SNEF Corporate Learning Centre to meet the current and the future needs of its members and also working very closely with the tripartite partners for their support.
Stephen Yee is one of the pioneers working with SkillsFuture Singapore and Workforce Singapore (previously known as Workforce Development Agency under Ministry of Manpower in 2005) . SNEF is the first invited training provider garnering employers to embrace a workforce qualification system (WSQ) as part of the continual education for school leavers who have yet to get a formal qualification. For decades, SNEF has been working with employers to be in the industry sectors steering committee for more than 18 sectors ensuring that employers needs are always incorporated as demand instead of looking at purely supply predictions.
For last 7 years, Stephen also works with Workforce Singapore helping employers to identify hires into small and medium sized companies and come out with a toolkit for employers to use for the 1 st 6 months for their new hires. Also, the professional conversion programmes (now known as career conversion programme) incorporating training to see how manpower can be deployed from different sectors into growth sectors.
He is an active member of the Future of Work under International of Employers (IOE) and also involved in providing feedback and information on the ASEAN future of work published in 2015 and also the recent IOE publication of future of employers organisation.
His first degree was in Bsc in Management Studies (Hons) with University of London. He was also awarded a Double Distinctions in Master of Project Management with University of Adelaide in 2006. He is also a certified trainer and assessor in ACTA since 2010. He is a true believer of lifelong learning and as a estemeed speaker/moderator at most conferences in the regions.
Recently, he also demonstrated the spirit of lifelong learning where he completed his executive certification leadership in disrupted world in Lee Kuan Yew school of Public Policy, National Universitry of Singapore as a virtual learner in the year 2020 doing part-time.
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Chief Executive Officer,
NTUC LearningHub
Holding over 25 years of working experience with a deep appreciation for technology, operations and innovation, Jeremy has had extensive experience heading senior executive roles at various technology firms like BCS Information Systems. Most recently, he served as the Chief Customer & Operations Officer at AXA Singapore, a role he took on since October 2019, where he transformed the company through anchoring simplification initiatives and digitalisation to ensure customer-first objectives were met by providing simple products, easy policy servicing, fast claims processing and various other offerings.
Jeremey is also well-versed in the realm of technological advancements and customer experience, having spearheaded various technological advancements such as IT strategies to digitally transform the Insurance Business, IT Architecture roadmaps to modernise core legacy systems using Cloud solutions, and even a nationwide FAST Payment System that enabled PayNow usage for users. Having also managed large cross-functional teams in streamlining global IT operations and applications support, while also leading company-wide initiatives to simplify various business processes and systems to strengthen customer propositions, Jeremy remains well-placed to guide NTUC LHUB’s transformational direction in time to come.
Previously, Jeremy had also served as the Senior Vice President at NTUC Enterprise Group CEO’s Office from August 2018 to September 2019, focusing on the areas of group level transformation, ecosystem development, mergers & acquisitions, and strategic partnerships. Having started his career with NTUC Group back in January 2014 where he joined NTUC Income as the Chief Technology Officer and the Head of Customer Operations until July 2018, while also holding the position of a member on the Board of NTUC Link from 2016 to 2018, his wide exposure with NTUC Group uniquely positions him well to understand NTUC LHUB’s social mission to help workers upskill, upgrade and uplift in this fast-paced era of technological change, in a bid to eventually transform the entire industry to attain better and more equitable wages for all.
Jeremy holds a Bachelor of Engineering (Electrical Engineering) from the National University of Singapore, and is a graduate of the Asian Financial Leaders Programme from Tsinghua University, University of Pennyslvania, and IMD Business School.
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MD,
Certact Engineering Pte Ltd
Director,
J.Dragon Tech (Suzhou,China)
Ms Ellis Eng joined Certact Engineering pte ltd in 2004 as a sales executive once graduated from SIM UOL( BSC Management) After working few years, she was been offered by the owner to take over the operation post and thus becoming as a Director in 2007. When the owner decided to retired, she officially took over the company and now the major shareholders of Certact Engineering Pte Ltd.
In 2019,because of trade war, Certact’s businesss was badly affected, under her leadership, she decided to transform Certact’s business direction into a niche market whereby they are able to sustain better business forecast and revenue. Though the transformation took place in a very fast and quick phase , because of her agility move, Certact witness a successful transformation whereby the sales revenue had doubled. Certact is now a precision company that focus on Plastic Engineering that serve mainly the MNC contract manufacturers in Singapore.
She is also the Director of J.Dragon Tech in Suzhou where focusing of landing gear manufacturing in aerospace industry since 2010.
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Chief Executive,
SkillsFuture Singapore
Mr Tan Kok Yam joined SkillsFuture Singapore (SSG) in November 2021 as its Chief Executive. He leads the organisation to drive and implement the national SkillsFuture movement. To this end, SSG strives to promote a culture of lifelong learning, build a support system to enable the pursuit of skills mastery, and raise the quality of adult education and training in Singapore.
Prior to Nov 2021, Mr Tan was the Deputy Secretary of the Smart Nation and Digital Government Office. In this role, he established plans to realise impactful projects for Smart Nation, and developed policies and initiatives for the public sector to improve its use of data and IT to serve citizens better. Mr Tan also held a concurrent Deputy Secretary in Strategy Group overseeing issues related to climate change.
Mr Tan had also served in a number of other Ministries within the Singapore Public Service. He was the Director of Manpower in the Ministry of Defence, overseeing the human resource and national service policies of the Singapore Armed Forces. He also served previously in the Ministry of National Development and the Ministry of Education, dealing with public housing and higher education policies respectively.
Mr Tan is an engineer by training, having graduated from the University College London in 1997 with a Bachelor in Electrical and Electronic Engineering and a Master of Science in Telecommunications. He also completed the 1-year Sloan Program at the Stanford Graduate School of Business as a Fulbright Scholar.
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Chief Executive Officer,
ST Logistics
Loganathan is the Chief Executive Officer (CEO) of ST Logistics, a supply chain services provider focusing on the Defence, Government and Healthcare in Singapore.
He took on his role as CEO on 1 April 2019. Previously, he was the Chief Operating Officer (COO) of ST Logistics – a position he held for 4 years.
Loganathan has been with ST Logistics for 12 years now, during which he headed various businesses. His leadership skills and deep understanding of the industry have seen him held several positions at the company, including General Manager of Healthcare Business, General Manager of Contract and Fulfillment Logistics and Senior Vice President of Supply Chain Solutions. He has also overseen the provision of “end-to-end” supply chain services, such as sourcing, procurement (including for emergency), warehousing, inventory management as well as distribution to defence and healthcare agencies.
Prior to joining ST Logistics, Loganathan served the Singapore ArmedForces (SAF) for 25 years before he retired as a Colonel. He held various command and staff positions in the SAF including as Army Logistician forthe last 15 years.
Loganathan has a Bachelor of Arts from the National University of Singapore & a Master of Arts from Nanyang Technological University.
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Director,
Seraphcorp
Karen Lam is the Director for Learning at SeraphCorp Institutute. She brings wide-ranging experience in dealing with leaders from multinational companies and government agencies. With 3 years as an executive search consultant, and almost 9 years in the Singapore Civil Service, Karen has interacted with senior management leaders at the local and Asia Pacific levels, as well as with senior government officials and political leaders. Karen graduated with an Honours degree in English Language and Literature from Oxford University, and a Masters degree in Political Science from Columbia University. Karen is the first Provisional Training and Supervising Transactional Analyst (PTSTA) in the Educational Field in Singapore, and pioneers the use of Educational TA in designing and delivering learning programmes for all ages. Her research interests include high ability leaders and learners, the psychology behind adult learning and leadership, and the stories that make up every person or leader.
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Cluster GM,
Copthorne King’s Hotel and M Hotel Singapore
Mr Kung Teong Wah is currently the Cluster General Manager with Copthorne King’s Hotel and M Hotel Singapore managed by Millennium Hotels and Resorts. His career in the hospitality industry spans over 30 years of dedication to the highest standards in Hotel Management, Asset Management and Operations. His experience has taken him on key assignments with Millennium Hotels and Resorts (MHR) and InterContinental Hotels Group (IHG); opening several regional hotels.
As an active hotelier, he sits on the boards of Food and Beverage Managers’ Association as President, ITE Hospitality and Tourism Advisory Board as Chairman and Chancelier of Chaine des Rotissuers Singapour. He was recognised by NTUC as Friend of Labour, Asian Lifestyle Tourism Award as Outstanding General Manager. Singapore, Indonesia, Malaysia and Philippines IHG Future Leaders Award.
Teong Wah is passionate about Corporate Social Responsibility (CSR) and has helped over 60 People with Disability (PWD) integrate into the hospitality workforce since 2010. As a dedicated CSR personnel, he has also been awarded the Enabling Partnership Award 2012 and Northlight Partnership Award 2012.
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